左沐熙

口语机经

1. Describe a complaint that you made and you weresatisfied with the result

You should say:When it happenedWho you complained toWhatyou complained aboutAnd why you were satisfied with the result

PART 3  

What products or services do people in your country liketo complain about?

Would you buy things in the shops which you have madecomplaints before?

Is it necessary for companies to set up customer service?

Do you think customers complaints will improve products orservices?

Are there any disadvantages to set up customerservice?

2. Describe an interesting talk or lecture

You should say:

When you heard it

Where you heard it

What it was about

And explain why you think it was interesting

PART 3

What kinds of people will be invited to give a speech?

In what occasion would you be a good listener?

Is listening to speeches important to children?

What is required to be a good public speaker?

Will Chinese people feel nervous when it comes to publicspeaking?