左沐熙

口语机经

1. Describe a time you taught something new to a younger person

You should say:When it happenedWhat you taught Who you taught Why you taught this personAnd how you felt about the teaching

Part 3• What can children learn from teachers and parents? • How can people be motivated to learn new things? • What are the skills that you wanted to learn?

2. Describe a time you received bad service

You should say:When it happenedWhere you received Who you were withWhat happenedAnd why the service was bad

Part 3• Who should be responsible for bad services?• As a boss, what would you do to prevent bad service?• Why do some people choose to remain silent when they receive bad services? •What kinds of service are bad services?• Is service better in large shops or in small shops?• What do people do when they get bad service?• Why do companies give free gifts to customers?• Do you think it's important for a company to provide after-sales service?