左沐熙

口语机经

1. Describe a time youreceived bad service

You should say:When it happenedWhere you received

Who you were withWhat happenedAnd why the service was bad

Part 3• Who should be responsible for badservices?• As a boss, what would you do to prevent bad service?• Whydo some people choose to remain silent when they receive badservices? • What kinds of service are bad services?• Is servicebetter in large shops or in small shops?• What do people do when they getbad service?• Why do companies give free gifts to customers?• Do youthink it's important for a company to provide after-sales service?

2. Describe a time youenjoyed your free time

You should say:When it wasWhere you were

What you didAnd how you felt about itPart 3• Do you thinkmost people are able to manage their free time? •What do people like to dowhen they are free in your country?• How do you spend your sparetime?• Will the development of science and technology give people morefree time?